We are Hiring
Technical Support Engineer. (0-2 year exp.)
Responsible for working as a front line executive for managing computer and server related tickets in the technical department.
candidate will be an intermediary between the Company and its customer, responding to the client via online Chats, emails.
Categorizing and assigning tickets to technical support engineers depending on different parameters.
Providing technical solutions to the problems of the client through remote support tools.
Ensuring that the tickets are efficiently documented, properly managed and right information is provided to clients.