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MSP Staffing

Remote tech staffing for MSPs.

VSA is a remote or virtual system admin that you can hire from our team of experts to work as a part of your MSP team.


Hire the best:

We offer top talent from the vast pool of skilled System admins in India. We hire best engineers from some of the top support centers in India. VSAs are certified, background checked and already trained on the tools and technologies you use in your business.


Simplified hiring process:

We have made hiring a VSA very simple. First, you need to tell us about your requirement and we will let you choose from a set of pre-qualified engineers that fit your retirement.

You can then hold interviews to select the best candidate or let us choose the best for you.

Once you have selected your VSA, he can start working with you in the next 24 hours.

The VSA will work as a part of your team so you need to set him up with the email accounts, IM, RMM & PSA login.
We will provide a local number where you can reach your VSA or we can setup an extension on your VOIP system.

The VSA will work from our highly secure and available office during a time you desire.

Your Account manager will ensure you are a happy customer.


Hire for these roles:

You can hire a VSA for any of the below roles:

  • Desktop engineers – Capable of handling all desktop issues with ease. MCP certified.
  • Server engineers -Capable of handling all desktop and server issues with ease. MCITP certified.
  • Helpdesk engineers – Looking to hire for a customer facing role? We offer engineers with excellent soft skills and neutralized accents.
  • Subject matter experts – Server level engineers with expertise in one technology like MS exchange, SQl, Virtualization etc.

  • You Benefit From:

    • Minimal training required to get started.
    • Augment your team with the missing skills at an affordable price.
    • Focus you staff on key revenue generating projects.
    • Availability on weekends and after-hours.
    • Freedom to choose, interview and hire from our entire resource pool.
    • Freedom from minimum wage, incentives, employee benefits, leaves, office politics, etc.


    Some Frequently asked questions

    Can I change my VSA’s work timing?

    Yes. This may take up to 5 Days to change the work timings.

    What If My VSA Is Unavailable ?

    ITimpulse will make sure that a VSA has minimal absence from work however due to unfavourable circumstances like illness and planned leaves, a VSA may be unavailable. In any scenario ITimpulse will ensure that there is minimum affect on your business. ITimpulse will also be responsible for the knowledge transfer.

    Unplanned absence.
    If your VSA is unavailable due to any reason, we will ensure another engineer with the same skill set if available.

    Planned absence
    If your VSA will be unavailable for an extended period of time, you can choose either a refund of those days or choose another engineer from our pool.

    How Can I Contact My VSA?

    You can setup any channels for communicating with your VSA.

    Phone:

    We will setup a direct line for you to contact your VSA. We can also help you setup an extension on your phone system in our office.

    Chat:

    You can give your VSA access to an account on your IM for ease of communication.

    Email:

    You can provide your VSA an email account on your domain.

    More info

    Pocketful of Savings

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    VSA task list