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Testimonials

What Our Clients Say

 
Our testimonials are anonymous because we provide private label services. Our clients do not want their customers to know that they are using our services. We sign a NDA and guarantee complete anonymity.

Furthermore, our customers would want to maintain privacy from their competitors and customers. For the same reason we keep the testimonials anonymous.

Although, our customers are mighty pleased with our services and never shy to provide a reference, there may be circumstances they would not want to reveal their identity.

If you are a managed IT services provider and interested in our services, we will share the contacts of our existing customers with you, only after their approval.

We are the highest rated NOC provider on www.MSPcomparison.com. Check out our reviews here.

 

Client Testimonials

 


  • MSP CEO, Maryland, USA

    "Detail oriented, Reliable and Discrete.
    They go the extra mile to make the customers more than satisfied and surprised at the quality of service they deliver. We have no hesitation in recommending them highly."

  • MSP Owner, Canada

    "ITimpulse has proved to be an extremely valuable resource for our company. They have provided true white-glove service and has always been professional in every aspect of our work and interaction."

  • MSP Owner, Baton Rouge, USA

    "I've found that they are very open to communicating with me directly about problem resolution. When we have hit a snag in getting work done,and this happens with all contractors, they has taken the time to work through the issue with me. Overall, a good experience!"

  • MSP CEO, USA

    "It is a pleasure working with ITimpulse. I was nervous at first since we had never outsourced tech work in this way but they have done a great job for us."

  • MSP Owner, Toronto, Canada

    "ITimpulse has proved to be an extremely valuable resource for our company. They have provided true white-glove service and has always been professional in every aspect of our work and interaction."

  • MSP Owner, Maryland, USA

    "ITimpulse trouble-shoots technical issues remotely for us during our off hours
    and they are also administer and fine-tune our LabTech remote management
    software. They were also a huge help on a server migration project when a tech of
    ours was put out of action due to a health issue."

  • Managing Director, MSP UK

    “We have been working with Rajat for some 18 months now and have found his team to be responsive and enthusiastic in terms of the work passed to them.They is very knowledgeable, polite, and their English is of a UK domestic level.”

  • MSP Owner, UK

    "Detail oriented, reliable and discrete, they go the extra mile to make the customers more than satisfied and surprised at the quality of service they deliver. We have no hesitation in recommending them highly."

  • MSP Owner,Canada

    "ITimpulse does more than we ask, their customer service is great, and their
    technical knowledge and ability to research technical issues is outstanding."

  • MSP Owner, CA, US

    "We've recently signed on with ITimpulse after Cloud Services Depot suddenly stopped providing NOC services and transferred our account to another provider. Unfortunately that hand-off was badly managed and our own service to our clients suffered. We therefore quickly searched for a new provider and luckily found ITimpulse."
    As reviewed on MSP comparison

  • MSP Owner, TX, US

    "I have been with ITimpulse from the beginning and think I am one of their initial customers. We used to use labtech with a lesser known ticketing system. We started by outsourcing out backup management and patch management only, as they were the most time consuming jobs for my company. We now outsource all our NOC tasks to them. They have really improved my Labtech and my on-site techs benefit greatly from these."
    As reviewed on MSP comparison

  • MSP Owner, NY, USA

    "After making the mistake with Cloud Services Depot, (recommended by my RMM, hence I only made a half hearted attempt at researching them), I researched much deeper and came across a few recommendations for ITimpulse on LinkedIn. My enquiries were answered quickly by Rajat, and in no time integration was done and services were in place to support some of my key clients."
    As reviewed on MSP comparison