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What are virtual system administrators ?

VSA is a staffing service from ITimpulse which gives MSPs across the world access to highly trained and skilled system administrators located in India.



There are a number of IT tasks that your engineers perform on your customer’s infrastructure on a day-to-day basis from your office. Virtual system admins can help you lower your expenditure on such tasks and allow your team to work on high revenue projects. Virtual system admins are picked from the large resource pool available in India and trained rigorously by our teams to adapt to MSP tools and processes. They work from our secure and highly available infrastructure as a part of your team. Our engineers come from customer facing roles in support teams of technology leaders like Microsoft, Dell, Symantec, EMC, and HP to name a few.

VSAs are a perfect fit for almost every technical role in an MSP. From designing new networks to research on new products, from most NOC operations to technical helpdesk, VSAs can perform all tasks with ease.


There are a variety of ways our existing customers use VSAs to augment their staff. Here are a few case studies of how our customers make the best use of Virtual System Admins.


  • Case Study 1
  • Case study 2
  • Case Study 3


Where are they located:

All VSAs are based in India and work from our highly secure and highly accessible office in Pune.

VSAs are available any 5 working days for up to 8 hours a day.  A virtual system admin can be hired for as less as 10 hours a week and no more than 40 hours a week.

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Advantages of Hiring a VSA.

Hire the best from our resource pool through a simplified hiring process.

List of tasks a VSA can perform.